Frequently asked questions – FAQ

Below you will find answers to the most common questions about shopping in the VANCORE.PL online store.

We hope that they will be helpful in making a purchase decision in our store.

An order can be placed by putting the products in the cart and then filling in the information about payment and delivery details.

No. Just add products to the virtual cart and choose the option of shopping without registering an account. You will have to provide your address details to complete the order, but an account will not be created.

Of course, no problem. For this purpose, please contact the e-shop staff. This can be done by calling the hotline or using the chat.

This can be done by direct contact with the e-shop staff. Contact details can be found on our website in the Contact tab.

In the description of each product, we inform you whether the furniture is for self-assembly or if it is delivered already assembled. If the product card does not contain information about self-assembly, it means that the furniture is sent as assembled. If the goods are to be assembled by customer, you will receive them in the form of packages with assembly instructions.

Yes, all the goods we sell are covered by a 2-year manufacturer’s warranty as standard. This period may be longer for some pieces of furniture. You will find such information in the card of a given product.

Yes, it is possible. Ask the seller for the valuation of the item and availability for sale.

Yes, for this purpose, please contact us by phone, e-mail or via chat.